Privacy Policy

Privacy Policy - Effective Date: 15/6/2025

At Parnell Health Hub, we are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020 and Health Information Privacy Code 2020.

Information.

We Collect

When you submit an enquiry through our website contact form, we collect the personal information you provide, which may include:

• Your name

• Your contact details (email address, phone number)

• Any message or information you submit

We do not collect any health information or medical records through our website.
 

How We Use Your Information

We use your information solely to:

• Respond to your enquiry

• Contact you regarding appointments or clinic information

• Improve our services

We do not use your information for any other purpose without your consent, unless required by law.
 

Disclosure of Information

We do not sell or rent your personal information. We may share information only:

• To respond to your enquiry

• With third-party providers who help us manage our website or IT systems (under strict confidentiality)

• If legally required
   

Website Analytics & Cookies

We may collect general website usage data using cookies and analytics tools (e.g. Google Analytics). This data does not identify you personally and is used to improve our website functionality.

You may disable cookies via your browser settings.
 

Security

We take reasonable steps to protect the personal information you submit online. Access is limited to authorised staff only.
 

Your Rights

You have the right to access and request correction of your personal information. Please contact us to make a request.
 

Contact Us

If you have any questions or requests regarding your personal information, please contact:

Parnell Health Hub
170 Parnell Road
Phone: 0275555280
Email: aquavia.ivlounge@gmail.com
 

Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on this website.

​

​